REFUND, RETURN AND EXTENSION OF RENTAL TIME POLICY

Cancellation
· Cancellation can only be made 48 hours before the Collection Robe date. No cancellation is allowed after the date.

· Cancellation required to be acknowledged and confirmed by UniKL Resources Sdn Bhd.

Refund
· Refund can only be made upon cancellation confirmation by UniKL Resources Sdn Bhd.

· Refund payment will only be released at the latest one (1) month after date of cancellation confirmation.

. Refund Fees of 1.5% of product price will be charged.

· No refund can be made after the collection date. Any payment made is forfeited.

Extension of Rental Time
· If graduands wish to extent the rental duration of the academic robe, you are required to inform UniKL Resources Sdn Bhd.

· The request for extension is to be informed UniKL Resources Sdn Bhd on the convocation day.

· The extension rental fee is RM300 for RM200 refundable deposit and RM100 additional rental fee. Payment should be on cash basis.

Delivery Methods
Graduands would have to collect their own convocation robe and other items on the date specified by the University. Please visit https://www.unikl.edu.my/academic/convocation/ for more details.

PRODUCTPRICE
Convocation Robe RentalRM66.00
PhotographyRM25.00
TOTALRM91.00